As a Cargo Sales Excellence Project Manager, the world is yours at KLM. Work with us on supporting our Cargo Sales teams’ development and several change programs. You will meet our Sales teams and leaders around the world and you land in an environment that is international, exciting, and dynamic with Cargo business booming currently. Through the diversity of jobs, departments and colleagues, you always have the opportunity to surpass your own limitations; every day again. This position is open as of 1st of February for a period of 6 months
Company Background
AIR FRANCE KLM MARTINAIR Cargo is a key player in the air cargo industry. Through the combined fleet of our three airlines, we transport a wide variety of goods to all corners of the globe. We complement the large cargo belly capacity of our passenger fleet with the reasoned and full freighter aircraft. Through this flexible concept we are able to offer a wide range of services and solutions to the market, providing seamless connections across the world. Our two hubs, Paris Charles de Gaulle and Amsterdam Airport Schiphol, are ideally located (only 480 kilometers away from each other) to allow for flexibility in reaching your final destination. More than ever in the new reality following the impact of the Corona crisis on our business, we are committed to quality and simplicity to match our customers’ shipping requirements in particular focusing on relief-related shipments (medical equipment, pharmaceuticals, etc.) and food-related shipments.
What will you do?
The Sales Excellence Program is a development and change program for sales managers and their management that was implemented in 2019 at Air France KLM Cargo The aim of this program is to continuously improve the performance of our whole sales organization. To do so, we created a learning environment in which our sales professionals can grow professionally and learn to get the most out of their contacts with customers and colleagues. It is focused around three pillars: People, Processes and Tools.
As Project manager intern, your role will be to support the implementation and animation of the program, you will have a role in facilitating the further design and implementation of this change management program on several aspects:
- Further design the communication plan of the Program with Sales in particular through newsletter, streaming platform, webpage management.
- Develop and implement internal marketing strategies to ensure the visibility of the program
- Support users in the use of the tools (Sales DNA) and be the Admin of the Sales DNA tool
- Organize best practice sessions
- Report on usage of the Sales Excellence tools
- Provide support on all other projects related to the Sales Excellence Program
On top of the Sales Excellence program role, you will also support the internal communication to Sales – a biweekly newsletter, the Cargo Commercial Flash – helping to collect, consolidate content and write articles.
You will land in Schiphol Oost as part of the Cargo Commercial Strategy & Performance Management team, a small & mighty team of 6 people with diverse backgrounds and experiences. You will be mentored by a team member and benefit from regular coaching moments and opportunities to develop yourself.
We are looking for someone with great written & verbal communication skills that is able to connect to and interact with different people across the globe. Prior experience in project management, specifically how to make change happen, is important. Enjoy working in- and contributing to a team, Languages spoken: English (minimal level C1), Dutch (minimal level B1). Max. travel Distance from Schiphol Oost 60 minutes. (bus stop in front of the building and free parking possibilities are within walking distance)
KLM offers you a highly instructive experience in a dynamic organisation in which you will play an important role. You can develop yourself considerably during this internship, both personally and professionally. In addition, this internship offers you the opportunity to build up your network, as you will be working with many different KLM employees!
Another advantage of a internship at KLM is the KLM Taxiway association run by and for trainees. This association expands your network and organises fun events and interesting excursions within the KLM organisation. There is also a traineeship allowance.